GroundWorkSave Time. Avoid Costly Delays.
GroundWork is an interactive, self-guided online course that helps excavators and project teams request, manage, and complete locates more accurately and efficiently. The course provides clear, practical instruction on Ontario’s locate process, including how to plan projects, submit accurate requests, follow regulations, use available tools, troubleshoot issues, and avoid common delays.
Save Time. Avoid Costly Delays.
GroundWork is an interactive, self-guided online course that helps excavators and project teams request, manage, and complete locates more accurately and efficiently. The course provides clear, practical instruction on Ontario’s locate process, including how to plan projects, submit accurate requests, follow regulations, use available tools, troubleshoot issues, and avoid common delays.
Course Banner
Course Category
Support and Troubleshooting
For support and troubleshooting, please contact our Education and Training Department at Education@OntarioOneCall.ca
Syllabus
Program Overview
GroundWork 2025 is designed for individuals who apply for and manage Locate Requests as part of their job responsibilities. It provides the knowledge needed to interact with Ontario One Call's Web Portal to create and manage Locate Requests successfully.
Upon successful completion of this program, learners will be able to:
- Identify the rules, regulations, and law that govern safe excavation in Ontario
- Attain the required information to submit an accurate, concise, and precise Locate Request
- Determine which Locate Request type to use for each situation
- Explain the importance of each entry in a Locate Request
- Confirm the necessary steps to manage your Locate Requests after submission
- Use the information provided to plan your next Locate Request with confidence
The program is split into 5 courses and is only available online.
Courses
- The Getting Prepared course consists of the following lessons:
- Understanding Damage Prevention
- Role of Ontario One Call
- Legal Compliance in Excavation
- Understanding Locate Request types
- Course Assessment
- The Using the Ontario One Call Portal course consists of the following lessons:
- Portal Navigation Basics and Resolving Login issues
- Initiating a Locate Request
- Course Assessment
- The Confirming Dig Locations course consists of the following lessons:
- Accurate Dig Location Entry: Single Address Request
- Accurate Dig Location Entry: Advanced Requests
- Dig Information
- Course Assessment
- The What You Need to Know course consists of the following lessons:
- Monitoring Locate Requests
- After Submission - What you need to know
- Compiling a Locate Package
- Course Assessment
- Final Assessment and Completion Survey
Online Course Duration
The estimated learning time is 4 hours.
Learners have 60 days to complete the modules and the final exam.
During the 60 days, learners can go through every module at their own pace.
If a learner hasn't completed the program within 60 days, the learner will need to complete all modules again.
Pass Mark
A mark of 80% on the final exam is required to obtain the certificate of completion.
Learners may take the exam up to 3 times to achieve a passing mark.
Certification of Completion
Upon successful completion of this online course, learners will receive a Certificate of Completion, available for download and printing, as well as a digital badge that can be shared on professional platforms.
The certificate and badge are valid for 3 years from the date of course.
Compatibility
For the best experience, Thinking Cap supports the following browsers: Apple Safari, Google Chrome, Internet Explorer, and Mozilla Firefox. The course was created to be used on most internet-capable devices with standard web browsing capabilities. However, it is recommended you use a desktop, laptop, or tablet with an up-to-date web browser for optimal performance.
Training for Teams
Training for Teams
GroundWrok includes supervisor access for organizations purchasing training for employees or teams.
Supervisors can:
- Register learners
- Assign training
- Monitor progress
- Track completion
Supervisor access is available for purchases of 5 or more learners and includes a 15% discount.
To get set up, contact Education@OntarioOneCall.ca.
Training Program Details
What topics does the course cover?
GroundWork includes five interactive courses, each broken into short, focused 15-minute lessons designed to guide learners through every stage of the locate request process in Ontario.
Topics include:
- Understanding the Ontario One Call process
- Choosing the right type of locate request
- Entering dig information accurately and completely
- Navigating portal mapping tools
- Submitting design requests
- Uploading documents and providing mapping for planning
- Reviewing and resolving late locates or corrections
- Managing and closing locate requests properly
Each course includes quizzes, knowledge checks, and real-world scenarios to help learners avoid errors, reduce delays, and stay compliant throughout the excavation process.
Why Take GroundWork?
Why Take GroundWork?
GroundWork helps learners:
- Submit accurate locate requests
- Choose the right type of locate request
- Avoid common errors that can delay projects
- Navigate portal mapping tools
- Manage late locates, corrections, and updates
- Stay compliant with Ontario’s locate process
- Learn at their own pace through short online lessons
Learners who successfully complete the course receive a certificate of completion. Completion of GroundWork also qualifies for one CCA Gold Seal Credit.
| Activities: | Type |
|---|---|
Courses | Empty |
GroundWork - Getting Prepared | |
GroundWork - Using the Ontario One Call Portal | |
GroundWork - Confirming Dig Locations | |
GroundWork - What you Need to Know | |
Final Assessment GroundWork | SCORM Assessment |
Completion Survey GroundWork | Survey |
